Web Portal & Ditigal Engagement
Digitise your business and make it future proof
Customer behaviour is changing rapidly. With an increasing need for mobility and on-demand services. What’s needed is a series of integrated solutions that help operators digitise their processes.
AMCS Webportal, web-based extension of the core planning system for various user groups
AMCS Web Portal is a web-based extension of AMCS’s planning systems. It is directly linked to the planning system and consequently data are seamlessly exchanged between the planning systems and AMCS Web Portal. The module adds great value to the planning system by extending the use to internal and external stakeholders other than the people operating the actual planning system.
Therefore, it facilitates fast interaction between different parts of the company and external business partners ensuring an agile operation and integrated business processes. Thereby, AMCS Web Portal is able to serve multiple purposes such as:
Internal portal: Registration of depot lifting, driver access to routes & reporting, monitoring of progress, preparation of data for billing, validation of collected data, etc.
- Haulier portal: Haulier management, resource rostering, self-billing, performance reports, etc.
- Customer portal: Order taking/generation, time-slotting of orders, information about ETAs and service levels, access to invoices, reporting, etc.
Digital engagement platform
Next to our wepportal functionality, we offer, within our digital engagement platform, three more modules; Partner Engagement, EDI & eBilling and Customer Self-Service. By introducing these modules, we support new and emerging digital channels. Driving the resource industry forward into a new era of customer convenience and operator efficiency.